General Non-Technical
How do I correct the error message, "Sorry, your registration is invalid" when I try to register screen-scraper?
There are a couple of possibilities:
How does screen-scraper licensing work?
There are three editions of screen-scraper: Basic, Professional and Enterprise. The Basic edition is completely free. It costs nothing and never will. The Professional and Enterprise editions carry a licensing cost.
Our screen-scraper Professional and Enterprise editions are licensed on a per machine basis. A single instance of screen-scraper can scrape as many sites as the underlying hardware allows (i.e., we don't charge per site scraped).
How do I register my copy of screen-scraper?
From the workbench
When you purchased your license you would have provided an email address. This email address is used to unlock your local copy of screen-scraper. To do that, simply select "Enter registration information" from the "Options" menu, then enter that email address.
From the web interface
I'd like to have an offline copy of your documentation. Could you provide me with one?
The simplest way to do this is to click the "Printer-friendly version" at the bottom of the section of our documentation you'd like. This will aggregate all of the pages in that section together, which could then be saved to your local hard drive or printed directly from your web browser.
What are the differences between the three editions of screen-scraper?
See our comparison matrix for this.
For the Professional and Enterprise editions of screen-scraper what upgrades am I entitled to?
If you license the Professional or Enterprise Editions of screen-scraper today you are entitled to major and minor upgrades for that particular edition forever at no cost. It's possible that we'll change this policy down the road, but that's how it stands today.