Problems Exporting Scrape Sessions

Hi there,

I've been using your product for some time to automate processes. Great program, but I have run into a couple of issues. I have created two new scrape sessions. When I try export these sessions, a XML file is created at the destination path but the file is empty. Screen-Scraper then holds a lock on the file for while, so that it can't be deleted. Once I close out of the program the lock is released and the file can be discarded. Even after waiting for locks to be released the file remains empty. The interesting part is that when I export my other existing scrape sessions, they are instantly created and work fine. Maybe you might have an idea to what is happening?

Thanks,

Michael

Problems Exporting Scrape Sessions

Hi Michael,

I haven't heard (or encountered) this particular issue before, so I'm not sure offhand what it could be. Would you mind checking your log\error.log file to see if you can spot any clues? We use a third-party library called Castor to handle exporting and importing of scraping sessions. It's possible it could be having trouble with something.

Kind regards,

Todd Wilson