Input/output Error

Hello ,

I am getting error while run the scraping session of this website "https://www.americanleather.com/our-products"

Error massage :-
"An input/output error occurred while connecting to 'https://www.americanleather.com/our-products'. The message was java.net.ConnectException: Connection timed out: no further information: www.americanleather.com/191.238.240.12:443."

I also select HTTP Client:- Ning Async Http Client.

But still getting same error.

Please suggest me.

Thanks
Shyam

What version of

What version of screen-scraper do you have? If you are in the workbench, you can go to help > about screen-scraper. I just tested with 7.0.8a and it worked. Here is my log:

Starting scraper.
Running scraping session: Supprt American Leather
Processing scripts before scraping session begins.
Processing script: "General - log init"
=========================================================
=================== Log Variables with Message ===============
screen-scraper Instance Information
=================== Static Values ================
Java Vendor: Oracle Corporation
Java Version: 1.8.0_66
OS Architecture: amd64
OS Name: Windows 7
OS Version: 6.1
Scrape HTTP Client: AsyncScrapingHttpClient2
SS Connection Timeout: 180 seconds
SS Edition: Enterprise
SS Extractor Timeout: 30000 milliseconds
SS Max Concurrent Scraping Sessions: 50
SS Maximum Memory: 512 MB
SS Memory Use: 13%
SS Run Mode: Workbench
SS Version: 7.0.8a
======== Message logged at: 04/11/2017 10:37:59.653 MDT ========
=========================================================
Scraping file: "American leather"
American leather: Requesting URL: https://www.americanleather.com/our-products
Processing scripts after scraping session has ended.
Processing scripts always to be run at the end.
Scraping session "Supprt American Leather" finished.

I was using latest version

I was using latest version 7.0 and today I have removed old version and download and install latest version of it.
but still getting same error for every website.
also i have updated java version as-well.

Please help me out. I am not able to work on any website.

Thanks
Shyam

First you should update to

First you should update to the newest release. Instructions are here.

Once you do that, add a script to the beginning of the scrape that includes

log.logScreenScraperInformation()

And send me the log.

I did the same but still

I did the same but still having the issue.
Here is the log

Starting scraper.
Running scraping session: Test
Processing scripts before scraping session begins.
Processing script: "Log script"
=========================================================
=================== Log Variables with Message ===============
screen-scraper Instance Information
=================== Static Values ================
Java Vendor: Oracle Corporation
Java Version: 1.8.0_66
OS Architecture: amd64
OS Name: Windows 7
OS Version: 6.1
Scrape HTTP Client: ApacheScrapingHttpClient
SS Connection Timeout: 180 seconds
SS Edition: Enterprise
SS Extractor Timeout: 30000 milliseconds
SS Max Concurrent Scraping Sessions: 5
SS Maximum Memory: 256 MB
SS Memory Use: 10%
SS Run Mode: Workbench
SS Version: 7.0
======== Message logged at: 04/13/2017 18:16:35.980 IST ========
=========================================================
Scraping file: "Home"
Home: Requesting URL: http://www.themtcompany.com
Home: An input/output error occurred while connecting to 'http://www.themtcompany.com'. The message was Connect to www.themtcompany.com:80 [www.themtcompany.com/162.254.27.206] failed: Connection timed out: connect.

You still need to get the

You still need to get the newest version of screen-scraper. Instructions are here. If it still fails after you do that, post again.