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screen-scraper is telling me that it can't connect to its database or that the database is corrupted

Hello,

I want to start screen scraper enterprise for the first time, but I always get this error message. I tried what is written here:

http://community.screen-scraper.com/faq/CorruptedDatabase

but It doesnt help. Even after a system shut down.

i use windows 7 x86 and I told windows firewall that all incoming and outgoing connections of screen scraper are allowed.

What can I do to get screen scraper running?

‹ Problem to Scrape Using proxy server pool ›
nebben on 08/02/2011 at 12:08 am

I have no other programs

I have no other programs running which need ports. Can anybody help me, please?

 nebben on 09/03/2011 at 2:48 am

Howto?

In config I changed the ports to

ServerPort=8780
ProxyPort=8779
DatabasePort=9852
SOAPPort=8458
WebServerShutdownPort=8551

I checked my ports with TCPView. I dont think that these ports are already in use. When I start screen scraper one process of screen-scraper.exe starts on a local port and remote port 9852. After a while this causes to create 2 java.exe processes each on local port 9852 and Remote Port 0. Then after a while 2 screenscraper.exe processes are created on some local ports and each on 9852 as remote port. They are in state SYS_SENT and stop and disappear then.
And then I get the error message from screen scraper.

Hope you can help me further!

 nebben on 08/11/2011 at 8:22 am

Hi, thanks how do you use

Hi,

thanks

how do you use portmon? It does say when you start it, portmon starts capturing. But it does capture nothing. Also with administrator privileges.

I changed the defaulft ports in the properties to some other port. But I get the same error.

 nebben on 08/04/2011 at 10:43 pm

I've used portmon before, but

I've used portmon before, but not enough to recall the tricks. I can't really tell you.

Did you determine if there was a screen-scraper or java process? Usually that will do it.

 jason on 08/05/2011 at 8:58 am

That's a tough one. You could

That's a tough one. You could get that error if one of the ports you need is already in use.

The default ports are listed here: http://community.screen-scraper.com/faq#16n97

And you could get something like Portmon to see if any of them are in use. If one is, you can either end the program that is using the port, or you can edit the screen-scraper.properties to use a free port instead of that in use.

If that doesn't work, you may need to reinstall.

 jason on 08/02/2011 at 9:48 am