Service dependencies upon startup?
Morning All,
We have Screen-Scraper setup as a service to startup automatically on one of our servers, and usually it starts with no problems. However, recently it needed to be bounced for some system maintenance, and upon restarting, everything came up fine except the Screen-Scraper service. It started up fine when we manually went into Services and started the service, but we'd like it to startup automatically upon a reboot.
What could possibly cause this issue? The fact that it could be started manually later without stopping any current services doesn't lead me to believe it's a port binding issue, nor a database corruption issue. Is there a dependency that Screen-Scraper relies on upon startup?
Thanks!
Service dependencies upon startup?
Yup, my co-worker and I have been discussing the upgrade. Thanks for all of your assistance! :)
Service dependencies upon startup?
Virginia,
A follow up for future others having similar issues. Your co-worker indicated that you're running 3.0.46a. For the release of 4.0 we introduced a new installer, install4j. Previously we were using InstallAnywhere and did have occasional problems with the service being reliable. However, install4j has been more reliable.
Eventually we'll get you upgraded to 4.0 and hopefully you can bounce your servers without worrying about the screen-scraper service going AWOL.
Thanks,
Scott
Service dependencies upon startup?
Virginia,
I emailed your co-worker with the suggestion that you check to see if the service is set to start automatically from within the Windows Services Console (Start > Run > services.msc). If it is not, set it to there. As you can also see from within the console, the screen-scraper service does not have any dependencies.
If that fails to set it going upon reboot please let us know. You may need to reinstall since we have relegated the task of installing the service to install4j the provider of our installer and would need to consult them for a possible solution.
-Scott