More https issues

I am at Java 8 and the latest version of SS 6.1.62a

I had a scrape that used to run and then the site changed to https

An input/output error occurred while connecting to 'https://www.cormacleonard.com/vehicles/?page=1&id=1261%2f'. The message was sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.

I have really tried the manual method to get the bits I need through Chrome developer tools, but it simply highlights that I am not a proper developer!

Any help in this area would be gratefully received

Thanks
Jason

Same problem

I've encountered the same error message every time I try to scrape an HTTPS url.

New Scrapeable File: Resolved URL: https://zios.com/locations/?disp=all
New Scrapeable File: An input/output error occurred while connecting to 'https://zios.com/locations/?disp=all'. The message was sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.

I am running Java version 8 update 45.
Screen-scraper version 6.0.62a.
Windows 7, 64 bit.
Example: https://zios.com/locations/?disp=all
I've verified that this URL works in screen-scraper version 6.055a.

I've also had problems running a multipart request. This newest version turns the request from a POST to a GET, and I can't force the POST. Screen-scraper 6.055a will still complete the multipart request correctly.

I can request

I can request https://zios.com/locations/?disp=all just fine. I bet you're not at Java 8. See instructions to get it here.

if that is not the case, can you add a line to call log.logScreenScraperInformation() and send me the whole log?

error during install

Thanks for the reply Jason. I installed the newest version of Enterprise available on that webpage you referred me to, and it is working now with the Zios webpage. But, I did get an error message during the install. Screen-scraper is functioning fine despite the error. Here is the log entry for the error message.

Exception:

java.lang.NoClassDefFoundError: org/apache/commons/io/FileUtils
        at com.screenscraper.Settings.rewriteOptionsFile(Settings.java:1182)
        at com.screenscraper.Settings.setMaximumMemoryAllocation(Settings.java:1149)
        at com.screenscraper.Settings.verifyMemoryAllocationSetting(Settings.java:549)
        at com.screenscraper.Settings.main(Settings.java:2092)
        at com.screenscraper.util.Install4J.install(Install4J.java:36)
        at com.install4j.runtime.installer.InstallerContextImpl$2.fetchValue(Unknown Source)
        at com.install4j.runtime.installer.helper.comm.actions.FetchObjectAction.execute(Unknown Source)
        at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionDirect(Unknown Source)
        at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionInt(Unknown Source)
        at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionChecked(Unknown Source)
        at com.install4j.runtime.installer.helper.comm.HelperCommunication.fetchObjectChecked(Unknown Source)
        at com.install4j.runtime.installer.InstallerContextImpl.performActionIntStatic(Unknown Source)
        at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(Unknown Source)
        at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source)
        at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)
        at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)
        at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
        at com.install4j.runtime.installer.Installer.runInProcess(Unknown Source)
        at com.install4j.runtime.installer.Installer.main(Unknown Source)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
        at com.exe4j.runtime.WinLauncher.main(Unknown Source)
        at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)
Caused by: java.lang.ClassNotFoundException: org.apache.commons.io.FileUtils
        at java.net.URLClassLoader.findClass(Unknown Source)
        at java.lang.ClassLoader.loadClass(Unknown Source)
        at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
        at java.lang.ClassLoader.loadClass(Unknown Source)
        ... 26 more

System properties:

java.runtime.name=Java(TM) SE Runtime Environment
exe4j.moduleName=C:\Users\Shmemily\Downloads\setup_ss_enterprise_64.exe
exe4j.semaphoreName=Local\c:_users_shmemily_downloads_setup_ss_enterprise_64.exe
sun.boot.library.path=c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\bin
java.vm.version=25.45-b02
java.vm.vendor=Oracle Corporation
java.vendor.url=http://java.oracle.com/
exe4j.consoleCodepage=cp0
path.separator=;
java.vm.name=Java HotSpot(TM) 64-Bit Server VM
file.encoding.pkg=sun.io
user.country=US
user.script=
sun.os.patch.level=Service Pack 1
install4j.exeDir=C:\Users\Shmemily\Downloads\
java.vm.specification.name=Java Virtual Machine Specification
user.dir=C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521
java.runtime.version=1.8.0_45-b14
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
java.endorsed.dirs=c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\lib\endorsed
os.arch=amd64
java.io.tmpdir=C:\Users\Shmemily\AppData\Local\Temp\
line.separator=

java.vm.specification.vendor=Oracle Corporation
user.variant=
exe4j.tempDir=C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521
os.name=Windows 7
proxySet=false
sun.java2d.noddraw=true
sun.jnu.encoding=Cp1252
java.library.path=C:\Program Files (x86)\Google\Chrome\Application;C:\Program Files\Haskell\bin;C:\Program Files\Haskell Platform\2014.2.0.0\lib\extralibs\bin;C:\Program Files\Haskell Platform\2014.2.0.0\bin;C:\ProgramData\Oracle\Java\javapath;0-x64\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\TortoiseSVN\bin;C:\Dwimperl\perl\bin;C:\Dwimperl\perl\site\bin;C:\Dwimperl\c\bin;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files\Google\Cloud SDK\google-cloud-sdk\bin;C:\Program Files\Haskell Platform\2014.2.0.0\mingw\bin;C:\Program Files (x86)\MySQL\MySQL Fabric 1.5.4 & MySQL Utilities 1.5.4 1.5\;C:\Program Files (x86)\MySQL\MySQL Fabric 1.5.4 & MySQL Utilities 1.5.4 1.5\Doctrine extensions for PHP\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Users\Shmemily\AppData\Roaming\cabal\bin;C:\Program Files\Apache Software Foundation\bin;c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\bin
sun.awt.enableExtraMouseButtons=true
java.specification.name=Java Platform API Specification
java.class.version=52.0
sun.management.compiler=HotSpot 64-Bit Tiered Compilers
exe4j.isInstall4j=true
os.version=6.1
user.home=C:\Users\Shmemily
user.timezone=America/Los_Angeles
java.awt.printerjob=sun.awt.windows.WPrinterJob
file.encoding=Cp1252
java.specification.version=1.8
java.class.path=C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\i4jruntime.jar;C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\user.jar;C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\platform.zip;C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\user\commons-httpclient.jar;C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\user\httpclient.jar;C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\user\httpcore.jar;C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\user\jakarta-oro.jar;C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\user\jericho-html.jar;C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\user\log4j.jar;C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\user\screen-scraper.jar;;C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\jre\lib\deploy.jar;C:\Users\Shmemily\AppData\Local\Temp\e4j2776.tmp_dir1434752521\jre\lib\plugin.jar
user.name=Shmemily
java.vm.specification.version=1.8
sun.java.command=C:\Users\Shmemily\Downloads\setup_ss_enterprise_64.exe
java.home=c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre
sun.arch.data.model=64
exe4j.launchName=C:\Users\Shmemily\Downloads\setup_ss_enterprise_64.exe
user.language=en
java.specification.vendor=Oracle Corporation
awt.toolkit=sun.awt.windows.WToolkit
java.vm.info=mixed mode
exe4j.unextractedPosition=36225892
java.version=1.8.0_45
java.ext.dirs=c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\lib\ext;C:\Windows\Sun\Java\lib\ext
sun.boot.class.path=c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\lib\resources.jar;c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\lib\rt.jar;c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\lib\sunrsasign.jar;c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\lib\jsse.jar;c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\lib\jce.jar;c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\lib\charsets.jar;c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\lib\jfr.jar;c:\users\shmemily\appdata\local\temp\e4j2776.tmp_dir1434752521\jre\classes
install4j.appDir=C:\Users\Shmemily\AppData\Local\Temp\
java.vendor=Oracle Corporation
file.separator=\
java.vendor.url.bug=http://bugreport.sun.com/bugreport/
sun.io.unicode.encoding=UnicodeLittle
sun.cpu.endian=little
install4j.systemLanguage=en
sun.desktop=windows
sun.cpu.isalist=amd64

I suspect the is because you

I suspect the is because you installed to a non-empty directory, and unless I miss my guess everything should still work okay. Let me know if that is not the case.

I haven't seen that error.

I haven't seen that error. Could you share the URL?

seems my thread was hijacked?

I am still receiving the error - I am on professional, not enterprise and the URL I am trying is: https://www.cormacleonard.com/vehicles/?page=1&id=1261%2f

Thanks

Jason

That URL is working for me.

That URL is working for me. Could you add log.logScreenScraperInformation() to the beginning of your scrape, and send me the whole log?

Is this what you mean?

Starting scraper.
Running scraping session: Cormac
Processing scripts before scraping session begins.
Processing script: "CormacInitialisation"
Scraping file: "New Scrapeable File"
New Scrapeable File: Processing scripts before a file is scraped.
New Scrapeable File: Skipping this scrapeable file because the URL field is empty.
New Scrapeable File: Processing scripts after a file is scraped.
Processing script: "log"
=================== Log Variables with Message ===============
screen-scraper Instance Information
=================== Variables being monitored ================
=================== Static Values ================
Java Vendor: Oracle Corporation
Java Version: 1.7.0_51
OS Architecture: x86
OS Name: Windows 7
OS Version: 6.1
SS Connection Timeout: 180 seconds
SS Edition: Professional
SS Extractor Timeout: 30000 milliseconds
SS Max Concurrent Scraping Sessions: 5
SS Maximum Memory: 256 MB
SS Run Mode: Workbench
SS Version: 6.0.62a
======== Message logged at: 06/22/2015 14:53:42.07 BST ========
Scraping file: "SearchResultsCormac"
SearchResultsCormac: Resolved URL: https://www.cormacleonard.com/vehicles/?page=1&id=1261%2f
SearchResultsCormac: Sending request.
SearchResultsCormac: An input/output error occurred while connecting to 'https://www.cormacleonard.com/vehicles/?page=1&id=1261%2f'. The message was sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.
SearchResultsCormac: Processing scripts before all pattern applications.
SearchResultsCormac: Extracting data for pattern "PRODUCTID"
SearchResultsCormac: The pattern did not find any matches.
SearchResultsCormac: PRODUCTID: Processing scripts once if no matches.
SearchResultsCormac: PRODUCTID: Processing scripts after all pattern applications.
SearchResultsCormac: Warning! No matches were made by any of the extractor patterns associated with this scrapeable file.
Scraping file: "DetailsPageCormac"
DetailsPageCormac: Resolved URL: http://www.cormacleonard.com/
Setting referer to: https://www.cormacleonard.com/vehicles/?page=1&id=1261%2f
DetailsPageCormac: Sending request.
Cormac: Redirecting to: https://www.cormacleonard.com/
DetailsPageCormac: An input/output error occurred while connecting to 'http://www.cormacleonard.com/'. The message was sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.
DetailsPageCormac: Processing scripts before all pattern applications.
DetailsPageCormac: Extracting data for pattern "DATARECORD"
DetailsPageCormac: The pattern did not find any matches.
The token "DESCRIPTION" in sub-extractor pattern #5 has no regular expression.
The token "BODYTYPE" in sub-extractor pattern #1 has no regular expression.
The token "YEAR" in sub-extractor pattern #4 has no regular expression.
The token "MODEL" in sub-extractor pattern #3 has no regular expression.
The token "MAKE" in sub-extractor pattern #2 has no regular expression.
DetailsPageCormac: DATARECORD: Processing scripts once if no matches.
DetailsPageCormac: DATARECORD: Processing scripts after all pattern applications.
DetailsPageCormac: Warning! No matches were made by any of the extractor patterns associated with this scrapeable file.
Processing scripts after scraping session has ended.
Processing script: "ZuniversalCloseCSVWriter"
Processing scripts always to be run at the end.
Scraping session "Cormac" finished.
Cormac: The "resetNumRecordsScraped()" method is not available in this edition of screen-scraper. It requires at least the "Enterprise" edition.

Since you're at Java 7,

Since you're at Java 7, follow the instructions here to install a version to use Java 8.

I have updated and seems to work, but install errored - here is

Exception:

java.lang.NoClassDefFoundError: org/apache/commons/io/FileUtils
at com.screenscraper.Settings.rewriteOptionsFile(Settings.java:1182)
at com.screenscraper.Settings.setMaximumMemoryAllocation(Settings.java:1149)
at com.screenscraper.Settings.verifyMemoryAllocationSetting(Settings.java:549)
at com.screenscraper.Settings.main(Settings.java:2092)
at com.screenscraper.util.Install4J.install(Install4J.java:36)
at com.install4j.runtime.installer.InstallerContextImpl$2.fetchValue(Unknown Source)
at com.install4j.runtime.installer.helper.comm.actions.FetchObjectAction.execute(Unknown Source)
at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionDirect(Unknown Source)
at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionInt(Unknown Source)
at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionChecked(Unknown Source)
at com.install4j.runtime.installer.helper.comm.HelperCommunication.fetchObjectChecked(Unknown Source)
at com.install4j.runtime.installer.InstallerContextImpl.performActionIntStatic(Unknown Source)
at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(Unknown Source)
at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
at com.install4j.runtime.installer.Installer.runInProcess(Unknown Source)
at com.install4j.runtime.installer.Installer.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)
at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)
Caused by: java.lang.ClassNotFoundException: org.apache.commons.io.FileUtils
at java.net.URLClassLoader$1.run(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
... 26 more

System properties:

java.runtime.name=Java(TM) SE Runtime Environment
exe4j.moduleName=C:\Users\Jason\Downloads\setup_ss_pro (2).exe
exe4j.semaphoreName=Local\c:_users_jason_downloads_setup_ss_pro_(2).exe
sun.boot.library.path=c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\bin
java.vm.version=24.51-b03
java.vm.vendor=Oracle Corporation
java.vendor.url=http://java.oracle.com/
exe4j.consoleCodepage=cp0
path.separator=;
java.vm.name=Java HotSpot(TM) Client VM
file.encoding.pkg=sun.io
user.country=GB
user.script=
sun.os.patch.level=Service Pack 1
install4j.exeDir=C:\Users\Jason\Downloads\
java.vm.specification.name=Java Virtual Machine Specification
user.dir=C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744
java.runtime.version=1.7.0_51-b13
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
java.endorsed.dirs=c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\lib\endorsed
os.arch=x86
java.io.tmpdir=C:\Users\Jason\AppData\Local\Temp\
line.separator=

java.vm.specification.vendor=Oracle Corporation
user.variant=
exe4j.tempDir=C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744
os.name=Windows 7
proxySet=false
sun.java2d.noddraw=true
sun.jnu.encoding=Cp1252
java.library.path=C:\Program Files (x86)\Google\Chrome\Application;C:\ProgramData\Oracle\Java\javapath;c:\Program Files (x86)\Intel\iCLS Client\;c:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\Intel\OpenCL SDK\3.0\bin\x86;C:\Program Files (x86)\Intel\OpenCL SDK\3.0\bin\x64;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;"C:\Program Files (x86)\PKWARE\pkzipc";C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\;c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\bin
sun.awt.enableExtraMouseButtons=true
java.specification.name=Java Platform API Specification
java.class.version=51.0
sun.management.compiler=HotSpot Client Compiler
exe4j.isInstall4j=true
os.version=6.1
user.home=C:\Users\Jason
user.timezone=Europe/London
java.awt.printerjob=sun.awt.windows.WPrinterJob
file.encoding=Cp1252
java.specification.version=1.7
java.class.path=C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\i4jruntime.jar;C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\user.jar;C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\platform.zip;C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\user\commons-httpclient.jar;C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\user\httpclient.jar;C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\user\httpcore.jar;C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\user\jakarta-oro.jar;C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\user\jericho-html.jar;C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\user\log4j.jar;C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\user\screen-scraper.jar;;C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\jre\lib\deploy.jar;C:\Users\Jason\AppData\Local\Temp\e4jD5FC.tmp_dir1434987744\jre\lib\plugin.jar
user.name=jason
java.vm.specification.version=1.7
sun.java.command=C:\Users\Jason\Downloads\setup_ss_pro (2).exe
java.home=c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre
sun.arch.data.model=32
exe4j.launchName=C:\Users\Jason\Downloads\setup_ss_pro (2).exe
user.language=en
java.specification.vendor=Oracle Corporation
awt.toolkit=sun.awt.windows.WToolkit
java.vm.info=mixed mode
exe4j.unextractedPosition=32850680
java.version=1.7.0_51
java.ext.dirs=c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\lib\ext;C:\Windows\Sun\Java\lib\ext
sun.boot.class.path=c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\lib\resources.jar;c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\lib\rt.jar;c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\lib\sunrsasign.jar;c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\lib\jsse.jar;c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\lib\jce.jar;c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\lib\charsets.jar;c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\lib\jfr.jar;c:\users\jason\appdata\local\temp\e4jd5fc.tmp_dir1434987744\jre\classes
install4j.appDir=C:\Users\Jason\AppData\Local\Temp\
java.vendor=Oracle Corporation
file.separator=\
java.vendor.url.bug=http://bugreport.sun.com/bugreport/
sun.io.unicode.encoding=UnicodeLittle
sun.cpu.endian=little
install4j.systemLanguage=en
sun.desktop=windows
sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86

Did you install to a location

Did you install to a location where another screen-scraper installation was? It looks like you did, and it should still work fine.

All good now thanks

I renamed the old folder installation on reinstalled and it works perfectly now. Many thanks Jason