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Rolling back to previous version from ver 6.0

I recently upgraded to the Basic edition version 6.0, but have found it to be very unstable, closing if I attempt to click on any scrapeable file or buttons related to scrapeable files.

I'm wondering, do I need to simply uninstall it and download an older version?

‹ Probably a common extraction problem for beginners International characters problem ›
great2bme on 04/11/2012 at 3:15 pm

Same Problem

I was having this same problem. I ended up uninstalling however I re installed the updated version. Everything works but the downside is I was never able to restore my data.

 allthenamesweretaken on 05/05/2012 at 9:23 pm

Hello, We apologize for the

Hello,

We apologize for the trouble you're having. Yes, you can downgrade to a previous version from our archive page.

We are very interested in learning the cause of the issues you're having. I will contact you directly to seek further information from you.

Thanks,
Scott

 swilsonmc on 04/11/2012 at 4:57 pm